## D. Server Enforcement and Digital Entitlement Policy

A temporary ban ordinarily leaves the finance agreement and schedule active, subject to mandatory rights. A serious permanent ban for documented cheating, payment fraud, finance fraud, ban evasion, or comparable specifically disclosed serious misconduct may justify finance termination under the applicable agreement.

We distinguish the reason, severity, supporting evidence, and affected identity. Other permanent bans do not automatically cause repossession. Character deletion is an exceptional recovery matter, not silent cancellation.

Before an exceptional finance remedy, staff record the enforcement reason, rule version, evidence, decision-maker, notices, and any review. A payment dispute or lawful complaint alone is not proven fraud. Customer criticism is not a substitute for a disclosed misconduct ground.

Contact support with your agreement reference if the identity, reason, or remedy is wrong. Review must be performed by someone with authority to correct the decision. A review request does not automatically waive a valid balance; any required hold is applied separately.